Terms & Conditions B2B

Payment Terms for MetafluxUK/Aero-Flux Ltd B2B

Initial Payments for New Customers

To ensure transactional integrity and mitigate risks, all new customers are required to settle payments upfront before any orders are processed and dispatched. This policy ensures timely delivery and smooth operations.

Payment Terms and Structure

MetafluxUK/Aero-Flux Ltd operates on a strict Nett30 basis for approved and creditworthy customers. Payment must be made in full within 30 calendar days from the invoice date. No deductions, offsets, or concessions are allowed without prior written agreement.

For customers without approved credit facilities, payments are due in full prior to order dispatch.

Accepted Payment Methods

We accept the following payment methods:

Bank transfers (BACS or CHAPS)
Electronic fund transfers
Selected online payment platforms (as specified on the invoice)

The preferred payment method will be clearly highlighted on the invoice. Payment confirmations must be sent to office@metafluxuk.co.uk.

Consequences of Late Payments

Failure to pay within the stipulated time frame will result in the following:

Interest charges will be applied at the statutory rate of 8% above the Bank of England base rate, or as permitted by applicable law.
Administrative fees for late payments will be added to the outstanding amount.
Any costs related to overdue payment recovery, including legal fees, collection agency charges, and court costs, will be borne by the customer.

MetafluxUK/Aero-Flux Ltd reserves the right to withhold further deliveries and/or terminate agreements in the event of persistent late payments.

Invoice Discrepancies

Customers must review invoices immediately upon receipt. Any discrepancies or errors must be reported to office@metafluxuk.co.uk within five business days. Failure to notify within this time frame will be considered acceptance of the invoice as accurate and binding.

Invoice Currency

Unless explicitly agreed otherwise, all invoices will be issued in GBP (British Pounds Sterling). Payments must be made in the currency specified on the invoice. Any currency conversion fees will be the responsibility of the customer.

Credit Provisions

Credit terms are extended solely at the discretion of MetafluxUK/Aero-Flux Ltd and only to verified and creditworthy clients. Approval for credit facilities may require:

A formal credit application and assessment.
Personal or corporate guarantees.
Agreement to specific terms and conditions regarding repayment.

MetafluxUK/Aero-Flux Ltd reserves the right to withdraw credit facilities at any time if terms are not adhered to.

Tax & Duty Obligations

All applicable sales taxes, duties, or related charges are the sole responsibility of the customer. These will be calculated and added to the invoice as required by the applicable jurisdiction.

Invoice Delivery

Invoices will be dispatched either:

Electronically via email
As a hard copy in a physical format, based on mutual agreement.

Failure to receive an invoice does not exempt the customer from payment obligations.

Financial Confidentiality

All payment-related details and transactions between MetafluxUK/Aero-Flux Ltd and its customers are confidential and intended solely for business purposes. Disclosure of such information to third parties without consent is strictly prohibited.

Refunds, Exchanges, and Returns

Refunds or exchanges are not an absolute right and will only be considered under the following circumstances:

The item was received damaged, defective, or incorrect due to an error by MetafluxUK/Aero-Flux Ltd.
The item remains in its original, unused condition and is returned in its original packaging.

Exchanges will not be offered if there is a price difference between the returned product and the requested replacement unless approved in advance.

Retention of Title

Ownership of goods remains with MetafluxUK/Aero-Flux Ltd until full payment is received, including any additional fees or charges incurred.

Force Majeure

MetafluxUK/Aero-Flux Ltd shall not be held liable for any delay or failure to perform its obligations under these terms and conditions if such delay or failure results from events, circumstances, or causes beyond its reasonable control. These include, but are not limited to:

Natural disasters (e.g., floods, earthquakes, hurricanes)
Acts of war, terrorism, or civil unrest
Strikes, labor disputes, or industrial action
Pandemics, epidemics, or other public health emergencies
Government actions, regulations, or restrictions
Failures of public utilities or transportation systems

In the event of a Force Majeure situation:

MetafluxUK/Aero-Flux Ltd will notify the customer in writing within a reasonable timeframe.
The affected obligations will be suspended for the duration of the Force Majeure event.
Both parties will use reasonable efforts to mitigate the effects of the Force Majeure event.

If the Force Majeure event continues for a period exceeding 60 days, either party may terminate the affected contract upon written notice to the other party without further liability, except for obligations accrued prior to termination.

This clause is applicable to customers located in both the United Kingdom and the European Union, subject to the governing laws outlined in the contract.ments

MetafluxUK/Aero-Flux Ltd

reserves the right to amend these terms and conditions at any time. Any updates will be communicated to customers and will apply to subsequent transactions.

For any questions regarding these terms, please contact us at office@metafluxuk.co.uk.