Privacy Policy

METAFLUXUK Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.metafluxuk.co.uk (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

    - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

    - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

    - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers email address, and phone number.  We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

Communicate with you;

Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, .  We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

    FACEBOOK - https://www.facebook.com/settings/?tab=ads

    GOOGLE - https://www.google.com/settings/ads/anonymous

    BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Age-Restricted Products

At MetafluxUK Ltd, we are committed to protecting the privacy and personal information of our customers. This privacy policy specifically applies to products that are age-restricted, and we take measures to ensure that no individual under the age of 18 can purchase these products. We understand the importance of verifying age upon purchase to comply with legal requirements and to ensure the responsible use of our products.

When you purchase age-restricted products from MetafluxUK Ltd, we may collect certain personal information, including your name, date of birth, and contact details, to verify your age and fulfill your order. This information is collected solely for the purpose of age verification and will be treated with the utmost confidentiality and in accordance with applicable data protection laws.

We may use third-party age verification services to confirm your age based on the information you provide. These services may utilize publicly available data or request additional documentation, such as identification or proof of age, to validate your eligibility to purchase age-restricted products. Please note that any documents provided for age verification purposes will be securely processed, and access will be strictly limited to authorized personnel.

MetafluxUK Ltd is committed to maintaining the security of your personal information. We implement appropriate technical and organizational measures to protect against unauthorized access, disclosure, alteration, or destruction of your data. Your personal information will only be retained for as long as necessary to fulfill the purpose of age verification and to comply with legal obligations.

We will not share your personal information obtained for age verification purposes with any third parties unless required by law or with your explicit consent. However, please note that we may use anonymized and aggregated data for statistical purposes or to improve our products and services.

If you have any concerns about the privacy of your personal information or would like to update or access the data we hold about you, please contact our Privacy Officer at [insert contact details]. You have the right to request the deletion or correction of your personal information, subject to any legal obligations.

By purchasing age-restricted products from MetafluxUK Ltd, you acknowledge and consent to the collection, use, and verification of your personal information as described in this privacy policy. We reserve the right to update or modify this policy as needed, and any changes will be communicated through our website or other appropriate channels.

Please review this privacy policy regularly to stay informed about how we protect your privacy and handle your personal information in relation to age-restricted product purchases.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at office@metafluxuk.co.uk or by mail using the details provided below:

 MetafluxUK Southmoor lane, Havant, ENG, PO9 1JW, United Kingdom