Terms & Conditions

Terms & Conditions

Products & Availability

All products displayed on this website are subject to availability.

We reserve the right to modify, discontinue or amend products, specifications, pricing or availability without prior notice.

Product images, descriptions, technical data and finishes are provided for general guidance only and may vary slightly from the actual product supplied.

Pricing

All prices displayed on the website are subject to change without notice.

MetafluxUK reserves the right to correct pricing errors, product information inaccuracies or technical mistakes at any time.

Unless otherwise stated, prices may be shown exclusive of VAT and delivery charges.

Orders

Placement of an order does not constitute acceptance of that order by MetafluxUK.

We reserve the right to refuse, cancel or limit orders at our discretion, including where:

• Products are unavailable
• Pricing errors have occurred
• Payment authorisation fails
• Fraudulent or suspicious activity is suspected

Payment Terms

Payment is required prior to dispatch unless otherwise agreed in writing.

MetafluxUK may offer trade account facilities to approved customers subject to separate account terms and payment conditions.

Failure to make payment within agreed terms may result in suspension of supply, recovery action or cancellation of credit facilities.

Delivery

Delivery estimates provided by MetafluxUK are for guidance only and are not guaranteed.

Risk in goods passes to the customer upon delivery.

Customers are responsible for inspecting goods upon arrival and reporting shortages, damages or incorrect items as soon as reasonably possible.

Further delivery information can be found within our Delivery Information page.

Returns & Refunds

Returns, refunds and exchanges are subject to the MetafluxUK Returns & Refund Policy.

Due to the industrial and chemical nature of many products supplied, certain goods may be non-returnable.

Product Use & Technical Information

MetafluxUK supplies professional industrial maintenance and chemical products intended primarily for trade, industrial and professional use.

Customers are responsible for ensuring products are suitable for their intended application prior to use.

Technical advice, guidance and recommendations provided by MetafluxUK are given in good faith but do not constitute a guarantee of suitability for any specific application or environment.

Customers must ensure all products are used, stored and handled in accordance with applicable safety guidance, Safety Data Sheets (SDS) and relevant regulations.

Limitation of Liability

Customers must ensure all products are used, stored and handled in accordance with applicable safety guidance, Safety Data Sheets (SDS) and relevant regulations.

• Indirect or consequential losses
• Loss of profit or business interruption
• Incorrect application or misuse of products
• Damage arising from improper storage, preparation or installation
• Delays caused by couriers, suppliers or events outside of our control

Nothing within these terms excludes liability where exclusion is not permitted under applicable law.

Intellectual Property

All website content including logos, text, graphics, images and product information remains the property of MetafluxUK or its licensors unless otherwise stated.

Content may not be copied, reproduced or distributed without prior written permission.

Website Use

Users must not misuse this website, attempt unauthorised access or interfere with website operation or security.

MetafluxUK reserves the right to restrict or terminate access where misuse is suspected.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the English courts.

Contact Information

Southforge Industrial Ltd t/a MetafluxUK
Unit 6, Beaver Industrial Estate
Southmoor Lane
Havant
PO9 1JW
United Kingdom

Email: sales@metafluxuk.co.uk.